Full Course CRM/ Microsoft Dynamics
Course Overview
This course “Introduction to Microsoft Dynamics® CRM”, is intended to teach the skills needed to perform standard functions within Microsoft Dynamics CRM. This includes features of the application, as well as some “best practices” and some common usage procedures.
Course Outline:
Chapter 01 – Dynamics CRM Overview
Chapter 02 – Working with Dynamics CRM
Chapter 03 – Processes and Scenarios
Chapter 04 – Working With Data
Chapter 05 – Sales
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Delivery Time5 weeks
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Number of Lesson Sessions (hrs)3 hrs
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Number of Instructors1 Instructor
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Full Course
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